Nil Wellness ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://shop.nilwellness.com.

 
1. Information We Collect
We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, shipping/billing address.
• Payment Information: Credit/debit card details (processed securely via third-party payment gateways; we do not store card information).
• Order History: Products purchased, transaction dates, delivery information.
• Device and Usage Data: IP address, browser type, device information, pages visited, and interaction logs.
   

2. How We Use Your Information

We use the information collected to:

• Process and fulfill your orders.
• Communicate order updates, promotions, or offers.
• Improve our website and services.
• Respond to your queries or feedback.
• Send health and wellness-related content (only with your consent).
• Comply with legal obligations.
   

3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:

• Trusted third-party service providers, such as payment gateways, shipping partners, and email services.
• Law enforcement or government authorities if required by law.
• Analytics tools to monitor and improve website performance (e.g., Google Analytics).

4. Cookies and Tracking Technologies
We use cookies to:

• Enhance your browsing experience.
• Remember your cart and preferences.
• Track user activity for website improvements and marketing.
• You can disable cookies through your browser settings, though some features may not work properly.

 
5. Data Security
We use standard encryption and security protocols (like HTTPS and SSL) to protect your personal information. However, no online transmission is 100% secure.

 
6. Your Rights
You have the right to:

• Access the data we hold about you.
• Correct inaccurate information.
• Request deletion of your personal data.
• Opt-out of marketing communications at any time.
• To exercise these rights, please contact us at: [ e.g., info@nilwellness.com]

 
7. Children's Privacy
We do not knowingly collect information from children under the age of 13. If you believe a child has provided us personal data, please contact us to have it removed.

 
8. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

 
9. Contact Us
If you have any questions or concerns regarding this policy, please contact us at:

 Email: info@nilwellness.com
 Phone: 9702778757